Festive Season Costs: Zomato Raises Platform Fee By 20% After Swiggy’s Move
India’s leading quick commerce players, Zomato and Swiggy, have both raised platform fees on food delivery orders, aiming to shore up margins ahead of the...
Tag : Zomato
Zomato CEO Steps In After Viral Complaint Slams ‘Vanishing’ Customer Support; Details Here
Zomato CEO and co-founder Deepinder Goyal stepped in personally to address growing concerns about the platform’s deteriorating customer support after a former employee publicly criticised...
Pralhad Joshi To Meet Stakeholders, Discuss Consumer Worries About Dark Patterns In E-Commerce
In protecting consumer rights and ensuring a transparent and trustworthy marketplace, Union Minister for Consumer Affairs Pralhad Joshi is slated to address consumer concerns regarding...
Zomato & Swiggy Now Charge Extra When It Rains — Even For Premium Users
Food delivery giants Zomato (now rebranded as Eternal) and Swiggy have tweaked their loyalty programmes in a move that’s likely to leave premium users feeling...
Zomato Quick, Everyday No More: Company Pulls The Plug On 10-Minute Meal Dream
Zomato has officially hit the brakes on its ambitious ultra-fast food delivery ventures, admitting that the 10-minute meal race may not be worth the sprint....
Deepinder Goyal Denies Any Internal Turmoil After User Reveals ‘Toxic’ Work Culture At Zomato
Online food delivery giant Zomato, now operating under the name Eternal, has firmly rejected claims suggesting internal turmoil, calling them “utter nonsense.” The rebuttal came...