Customer Experience Archives

Business

Zomato CEO Steps In After Viral Complaint Slams ‘Vanishing’ Customer Support; Details Here

adminJuly 9, 2025

by adminJuly 9, 2025011

Zomato CEO and co-founder Deepinder Goyal stepped in personally to address growing concerns about the platform’s deteriorating customer support after a former employee publicly criticised...

Business

This Hidden Retail Tech Is Transforming Customer Experiences | Entrepreneur

adminMay 26, 2025

by adminMay 26, 2025025

Opinions expressed by Entrepreneur contributors are their own. In retail, the concept of customer experience (CX) is typically framed through a consumer-facing lens — think...

Business

95% of Businesses Fail at This One Thing — Fix It Before It Costs You Customers | Entrepreneur

adminApril 30, 2025

by adminApril 30, 2025023

Opinions expressed by Entrepreneur contributors are their own. Every day, in every board room all over the world, leadership teams discuss their customers. They look...

Business

How Word-of-Mouth Alone Can Double Your Revenue Growth | Entrepreneur

adminApril 22, 2025

by adminApril 22, 2025024

Opinions expressed by Entrepreneur contributors are their own. Customer advocacy is emerging as one of the most powerful and underutilized growth drivers for businesses today....

Business

Are You Ready to Go Viral? 4 Ways to Navigate Overnight Growth | Entrepreneur

adminApril 21, 2025

by adminApril 21, 2025021

Opinions expressed by Entrepreneur contributors are their own. It only takes one viral moment for a small business to see its brand skyrocket into the...

Business

5 Tips for Building a Customer-First Business From Color Me Mine CEO | Entrepreneur

adminMarch 20, 2025

by adminMarch 20, 2025034

Opinions expressed by Entrepreneur contributors are their own. At Color Me Mine, painting pottery is more than an act of artistic expression — it offers...

Business

Free Webinar: April 22, 2025 – How Customer Data Can Transform Customer Experiences | Entrepreneur

adminMarch 11, 2025

by adminMarch 11, 2025028

In today’s digital-first world, automation has become the backbone of customer engagement. But let’s face it—automation alone isn’t enough. Customers crave experiences that feel personal,...

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